Refund and Returns Policy

Why buy from us?

  • It is much simpler to get in touch with the company and solve any problems you come up against.
  • Regional warranty makes it easy to claim warranty in case your product has a manufacturing defect.
  • You don’t have to wait months for your product to be delivered from across the world.
  • Buying products internationally might require you to have insurance. A lack of insurance can leave you stranded if your product is damaged or lost in transit.
  • When you purchase locally, the product is guaranteed to have been certified by the relevant local authorities, ensuring that your product is legal and follows all the necessary regulations.
  • Mobkar has the right to cancel the product and refund the amount if paid early in case the product is out of stock.
  • All electronic gadgets come with standard warranty. 

Return Policy:

  • Items shipped from MobKar can be returned within 7 days of receipt of shipment in most cases. Some shipments have different policies or requirements which will be notified during the order.
  • Any product opened and without any technical issue will not be eligible for return.
  • To be eligible for Free Returns, items returned must be in new and unworn condition in the original packaging for a full refund.
  • All product packaging and necessary documents should be returned along with the product.
  • Any product returned without original documentation will be rejected.
  • Any product that have been damaged or altered after delivery will be refunded after the seller’s technical team goes through it.
  • If you select self shipping option, eligible product must be returned using a trackable shipping method. We will not be responsible if the shipment goes missing. 
  • Mobkar will process your return and issue a full refund with no deduction for shipping after receiving your return of the eligible product.
  • Video games console can be returned unopened for a full refund within 7 days of purchase.
  • Video games that are activated or played will be not given full refund.
  • Appliances like Fridges, A/C, and cookers are not illegible for return unless there is an issue with the product.